Case Study

Democratizing application development

CHALLENGES

A leading provider of personal, commercial property, casualty insurance and long-term retirement savings products in the US , known as one of the largest and most successful insurance companies was facing the challenge of managing their long tail apps. They were finding it difficult to build apps that were independent of internal IT intervention which involved additional operating investments.

Their major challenge was

Budgets for long-tail apps

While on one hand the insurance company needed innovative apps to run their business, high development and support costs were imposed by IT, even for non-critical apps. Building apps with the allocated budget was the need of the hour.

Dependency on IT for app delivery

Creating a minimal IT dependency channel for infrastructure provisioning, support, data access, and app maintenance was a major challenge that the company faced. Internal IT team wanted to focus on core business applications and spend minimal effort to maintain long-tail  apps

SOLUTION

By adopting WaveMaker platform, the team was able to achieve significant operational effectiveness in creating and maintaining apps without any additional investments in skilled resources. More importantly, the team had successfully sowed the seeds for an innovation infrastructure that can quickly transform ideas to apps. After a series of evaluations, the insurance company decided to use WaveMakercustom application development platform to modernize apps for achieving greater operational effectiveness with additional investments.

Solution offered by Wavemaker

RAD platform adoption

The team within the insurance company adopted WaveMaker Rapid Application Development platform to build apps supporting their sales process. A Productivity Application Team (PAT) was formed to take over and maintain these applications across various departments.

Consolidation of a long-tail app using WaveMaker

PAT was able to enable citizen developers to develop apps and take over the maintenance of all infrastructure needs. PAT built common application infrastructure components o reuse across applications and distributed the components to the other teams as well. PAT replaced IT a  control point to create, provision, deploy, run.

RESULT

By adopting WaveMaker platform, the team at this leading insurance company was able to achieve significant operational effectiveness in creating and maintaining apps without any additional investments in skilled resources. More importantly, the team had successfully sowed the seeds for an innovation infrastructure that can quickly transform ideas into apps.

The democratization of app development
Citizen Developers were enabled by PAT to develop applications with simple drag and drop widgets, reusable connectors, integrations with various enterprise systems including Oracle database, Siebel, LDAP, etc.

Rapid app delivery

Eventually PAT expanded their skills to use out-of-the-box widgets and prefabs, which greatly reduced time and costs. App delivery has become rapid by adopting a platform that can transform ideas to apps quickly. PAT created internal best practices around WaveMaker for different aspects of application development and has created 30+ apps using WaveMaker. WaveMaker is the most open, extensible and flexible Low-code Platform that complements your enterprise application delivery while keeping in mind the requirements of Software Developers, Citizen Developers/ Business Users, IT Architects and CIOs.

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